Work From Home Servicing Tax Clients | Hourly Pay: $11.00 - $14.00

Work From Home, Save On Transportation, Reduce Stress, Choose Your Company & Work Schedule.

 

Company: Fortune 500 Vacation Resort Company and Global Presence Solutions in partnership with Impact Miami Initiative is offering Work From Home opportunities to Americans seeking authentic and stable income. This company Is an American enterprise software company that is in partnership with Impact Miami Initiative. They develop financial and tax preparation software and related services for small businesses, accountants and individuals.

Expectations: 

Below is a partial scope of services your call center can expect on the product support program:

  • Interact with tax customers via phone, focusing on tax related questions, data entry and navigation.
  • Research, analyze and determine an appropriate course of action for customers.
  • Be a positive representative for tax company products; take a caring and empathetic approach to customer interactions.
  • Articulate how to use the tax company product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.
  • Provide support via phone.

Certification:

  • Learners will need to complete and successfully pass a preenrollment
  • Successful completion of the Tax self-paced course, assignments, module quizzes and exams
  • Pass all exams and quizzes with a score of 90% or higher
  • Provide a completed notarized affidavit of identification with photo ID

 

Work From Home for Fortune 500 Companies, Save On Transportation, Reduce Stress, Choose Your Company & Work Schedule.

Additional Info
 

  1. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York
  2. Functions: Inbound Customer Support
  3. Languages: English
  4. Eligibility: 18+, Pass Background & Certification, Be Teachable & Excellent
  5. Type: Contract (1099)
  6. Hourly Pay: $9.00 - $20.00 Per hour (Based On Company You Choose & Hourly Performance Bonuses)
  7. Min Hours Weekly: 15
  8. Max Hours Weekly: 70
  9. Online Training: 3 to 6 Weeks
  10. Equipment: Internet Access, Hardwired Desktop or Laptop for Some Companies, Hardwired Phone Line. Learn More After Your Apply

 

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