Work From Home Servicing Vacation Company | Hourly Pay: $9.00 - $11.00

Work From Home, Save On Transportation, Reduce Stress, Choose Your Company & Work Schedule.

 

 

Company: Fortune 500 Vacation Resort Company and Global Presence Solutions in partnership with Impact Miami Initiative is offering Work From Home opportunities to Americans seeking authentic and stable income. This company operates membership programs for vacationers and provides value-added services to its developer clients worldwide. The company has been a pioneer and innovator in serving the vacation ownership market since 1976. Today, this companies exchange network comprises approximately 3,000 resorts in more than 80 nations. .

 

Expectations: 

Here is the scope of services and the kinds of tasks a call center can expect to handle on a daily basis for the Vacation Exchange Program in partnership with Impact Miami Initiative:

  • Assisting members in a friendly courteous manner when processing bookings of a vacation ownership property
  • Assisting members to reserve a “place in line” in an overbooked property in case cancellations occur.
  • Persuading members to try an alternate vacation location if their first choice is not available
  • Processing payments for vacation ownership and upgrades or membership extension for our Core, Platinum and gold memberships
  • Using sales skills to offer Interval International products and services on every appropriate call
  • Demonstrating listening and communication skills to solve a customer concerns with out any type of escalation.
  • Delivering an overall customer experience that drives First Call Resolution.

Certification Completion Criteria

  • Successfully pass all tests and quizzes with a 90% or higher
  • Successfully pass role play scenarios Pass mock calls and live calls
  • Complete all self-paced assignments
  • Maintaining 100% attendance throughout the entire certification course, up to and including certification All Homework assignments must be completed
  • Provide a completed Notarized Affidavit of Identification with Photo ID

 

Work From Home for Fortune 500 Companies, Save On Transportation, Reduce Stress, Choose Your Company & Work Schedule.

Additional Info
 

  1. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York
  2. Functions: Inbound Customer Support
  3. Languages: English
  4. Eligibility: 18+, Pass Background & Certification, Be Teachable & Excellent
  5. Type: Contract (1099)
  6. Hourly Pay: $9.00 - $20.00 Per hour (Based On Company You Choose & Hourly Performance Bonuses)
  7. Min Hours Weekly: 15
  8. Max Hours Weekly: 70
  9. Online Training: 3 to 6 Weeks
  10. Equipment: Internet Access, Hardwired Desktop or Laptop for Some Companies, Hardwired Phone Line. Learn More After Your Apply

 

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